No returns after 30 days. Merchandise returned within 30 days of purchase MUST be in the original packing and acceptable for resale as new merchandise. Returns must be approved by Alario Bros. personnel and include a RGA number (issued by Alario Bros.), and the invoice number and the date purchased. Returns may be assessed a 10% restocking fee. Refunds will be issued only after payment has been received. Special orders are not returnable.